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Thursday 28th August 2025

Why is a Local Claims Solicitor Important in a Medical Claims Case?

Working with a local, specialist claims solicitorWhen you or a loved one has suffered from medical negligence, the decision to pursue a claim can feel overwhelming. At such a stressful time, choosing the right solicitor is crucial. While you may come across national firms offering “one size fits all” services, there are clear benefits to working with a local, specialist claims solicitor who understands both the law and the unique needs of their community.

Local Knowledge and Personal Support.

Medical negligence claims are complex and often highly personal. Having a local solicitor means you can meet face-to-face, build trust and receive guidance that’s tailored to your circumstances. Unlike large, remote firms where you may never meet your solicitor in person, a local firm such as Rundlewalker ensures that you’re not just a case number.

Local solicitors are also familiar with the regional healthcare landscape - including hospitals, GPs and NHS Trusts. This insight can be invaluable when investigating your claim and understanding how local healthcare systems operate.

Stronger Negotiation and Access to Experts.
Insurance companies are profit-driven and will often try to settle claims for less than they are worth. A specialist solicitor has the negotiation skills and experience to challenge low offers and fight for the best possible outcome.

At Rundlewalker, we also work with trusted local professionals - from medical and rehabilitation specialists to occupational therapists and financial advisors. Their expert reports can be vital in proving the seriousness of your injury, its long-term impact and in securing fair compensation, including for loss of earnings where appropriate.

Litigation Experience and Peace of Mind.
Although many claims are resolved without court proceedings, some cases do proceed to trial. Having an experienced solicitor with litigation expertise ensures you are properly represented if that happens. Roger Henderson, Director & Head of Personal Injury, knows exactly how to build compelling evidence, present arguments effectively and stand up for you in court. Roger has successfully conducted many complex and high value claims arising from medical negligence, accidents at work, public liability claims, product liability, criminal injury compensation claims and sexual abuse cases.

We can also offer ‘No Win, No Fee’ arrangements, meaning:

  • No upfront legal fees
  • You only pay if your claim succeeds
  • No financial risk to you

This allows you to pursue your case with confidence, without worrying about the cost of seeking justice.

Roger Henderson Medical Negligence Solicitor ExeterHow Rundlewalker Can Help.
The team at Rundlewalker offers clear, supportive legal advice throughout the process. Our service includes:

  • Investigating the incident and establishing liability
  • Collecting evidence and expert opinions
  • Managing all communications with insurers
  • Representing you in court, if necessary.

Contact Us Today.
If you or someone you know has experienced misdiagnosis, surgical errors, negligence or post-treatment trauma, please call Roger Henderson on 01392 209218 or email roger.henderson@rundlewalker.com


"Mr Roger Henderson from Rundlewalker dealt with my and my wife's injury claim. He always acted in a highly professional way, clearly explained intricacies of the process, and was available for contact and advice throughout the prolonged and complicated procedure. We benefited from his negotiating skills and we appreciated his patience, empathy and support. Highly recommended." Mr & Mrs D, Exeter.


"Thank you to Rundlewalker for the excellent help and advice given for my personal injury case. Roger was experienced, diligent, knowledgeable and highly organised, as well as great at providing updates at each step of the way. The USP for me (amidst a  variety of alternative online offers) is that the firm is LOCAL and accessible, and it's possible to speak to a lawyer in person; this can make all the difference, especially when the going gets tough, and this generates trust." Anon.


"Roger did an outstanding job with my accident claim. Despite difficulties along the way, his persistence and commitment paid off and I received compensation. I would recommend them fully to take on your case. Thanks again." L.J.


“I am very pleased with the outcome of my claim and was awarded a very large settlement thanks to Roger Henderson and his team at Rundlewalker. I felt assured that everything was taken into account and I was kept thoroughly informed throughout the entire claim process. Roger went above my expectation to get me the compensation I deserved, following an horrendous RTA. I would have no hesitation in recommending this firm to anyone who is seeking an honest and professional service.”


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 This article is for general information only and does not constitute legal or professional advice. Please note that the law may have changed since this article was published.